Shipping policy

Shipping Policy

Your next adventure starts here. We work hard to get your gear on the move quickly - because great trips shouldn’t wait.

Processing Time

All orders are processed and shipped within 1–2 business days.
Once your order is on its way, you’ll receive a confirmation email with tracking details so you can follow its journey right to your door.

Shipping Rates & Delivery

Shipping rates and estimated delivery times will be shown at checkout. Please note that delivery timelines may vary depending on the carrier and your location.

Order Changes & Address Updates

To keep things smooth, we begin preparing your order as soon as it's placed. If you need to update your shipping address or make a change, reach out to us at hello@wearelost.com as quickly as possible. While we’ll do our best, we can’t guarantee changes once an order has begun processing.

Lost or Delayed Shipments

If your order seems delayed or hasn’t arrived, please contact us - we’re here to help.